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Conditions of Use


Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.

The website ("Axzif.com") is operated by{"Axzif"}    I.I.M Road NH 230 Near {"Bank Of Baroda"} Prabandh Nagar Chauraha Sarora, Marg Shaan Plaza, Lucknow, Uttar Pradesh 226013- INDIA  Please read the Conditions of Use document carefully before using the Axzif.com website.

 By using the Axzif.com website, you signify your agreement to be bound by  Conditions of Use are data controllers of personal information collected and processed through Axzif.com  follow practices at least as protective as those described in our Privacy Notice.

 We also share information with third-party service providers. For example, we use third-party service providers to fulfil orders for products or services, and to deliver packages. For any further details on our security practices please read our Privacy Notice

Conditions of Sale

Please read these conditions carefully before using the Axzif.com website. By using the Axzif.com website, you signify your agreement to be bound by these conditions.

In addition, when you use any current or future Axzif.com service (eg. Wish List or Marketplace) ("Axzif Service"), you will also be subject to the terms, guidelines and conditions applicable to that Axzif Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.

These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

   Conditions Relating to Your Use of Axzif.com

    Notice and Procedure for Making Claims of Infringement

    Notice and Procedure for Notifying Axzif.com of Objectionable Content

 Conditions Relating to Your Use of Axzif.com


1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. 

You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.

You can access and update much of the information you provided us with in the Your Account area of the website.

 You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes.

Axzif.com reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

2. Privacy

Please review our Privacy Notice, which also governs your visit to Axzif.com, to understand our practices. The personal information  data provided to us by you during the course of usage of Axzif.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

 3. E-Platform for Communication

You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Axzif.com is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Axzif.com.

4. Access to Axzif.com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

 5. Licence for website access

Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Axzif grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it,or any portion of it,except with express written consent of Axzif  This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent  as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Axzif.com and its  without express written consent.

 You may not use any meta tags or any other "hidden text" utilising Axzif  trademarks without the express written consent of Axzif Any unauthorised use terminates the permission or license granted by Axzif , as applicable.

 6. Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Axzif.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:

    for fraudulent purposes, or in connection with a criminal offense or other unlawful activity

    to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic, or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam; or is patently false and untrue.

 7. Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Axzif.com reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Axzif.com violates these Conditions of use and, or terminate your permission to access or use this website.

8. Disclaimer

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Axzif nor shall Axzif have any obligations or liabilities in respect of any transactions on the website.

You hereby expressly release Axzif  and/or any of its officers  from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

 9. Children

Use of Axzif.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Axzif.com only with the involvement of a parent or guardian.

10 Communications

When you visit Axzif.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

 11. Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

 12. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

 13 Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

14. Governing law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Lucknow Uttar Pradesh

 15 Customer Complaint Details

The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.

 16. Axzif Software Terms

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Axzif Services (the "Axzif Software").

17. Conditions of Sale (between Sellers and the Customer)

Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us", wherever applicable) on the Axzif.com (the website). These conditions signify your agreement to be bound by these conditions.

In addition, when you use any current or future Axzif.com service (eg: Wishlist or Marketplace or Axzif Service), you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.

18.Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products on the website by us to you.

19.Our Contract

Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.

Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.

You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household

20.Returns

Most items purchased from sellers listed on Axzif.com are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:

it is determined that the product was not damaged while in your possession;

the product is not different from what was shipped to you;

the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)

You can review return policy for products listed on Axzif.comby clicking here. For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account i (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available here.

Please review our Returns Policy, which applies to products sold by us

21.  Health & Safety


By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.

22.. Pricing and availability


We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.


For more details, please review our Pricing policy and our Availability Guide, both of which apply to products ordered from us.


All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.


23. Taxes


You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

24.Close Your Account


Once your account is closed, it is no longer accessible by you or anyone else; you won't be able to access your order history or print a proof of purchase or an invoice. This also affects related customer accounts, features, and services that are linked to your email address.


Closing your account means you won't have access to:


To submit a request to close your Axzif.com account and delete your personal information:


    Go to Close Your Axzif.com Account.

    Sign into the account you want to close.

    Review the products and services associated with your account.

    If you still wish to proceed, select a reason in the drop-down menu, tick the box next to Yes, I want to permanently close my Axzif.com account and delete my data and click Close my Account.


Note: If you have multiple accounts, please follow the steps above for each of them to ensure that we have the correct authority to take action on each account you wish to close.


A confirmation notification will be sent to the email address associated to your account or via text message. You’ll need to reply within 5 days to verify your request.


If you are experiencing issues with logging into the account you wish to close, go to Why Can't I Log into My Account? for further assistance.


Note: Once your account is closed, it is no longer accessible by you or anyone else, and it cannot be restored. If you decide later that you want to start ordering from us again, or if you would like to use website features that require an account, you'll need to create a new account. To learn more, visit What Happens When I Close My Account?


If you have pending orders that you wish to receive, please wait to have them delivered before submitting a request to close your account. If you no longer wish to receive pending orders, please cancel them in Your Account.


 If you close your account, your content will be deleted and can't be restored, and active resources will be terminated.

We recommend you download and save any content that you haven't already downloaded or saved before closing your account.


If you want to change your email address, remove a payment method from your account, or stop receiving marketing emails, you don't need to close your account.


    For more information on updating your account, go to Change Your Account Settings

    To update or remove payment methods, see Manage Payment Methods

    For additional information on how to manage communication preferences, go to Change Your Subscription Email


If you decide later that you want to start ordering from us again, or if you'd like to use website features that require a password, you'll need to create a new account.